Shipping policy

Last updated: March 5, 2026

Thank you for shopping with La Cadena Masonry Supplies, Inc.

Order Processing

Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed slightly. Customers will be notified if there is a significant delay.

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Delivery delays can occasionally occur due to carrier issues.

We ship orders using major carriers such as:

Carrier selection may vary depending on the size and weight of the item.

Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment.

At this time, we ship to:

We do not ship to P.O. boxes for large or heavy items.

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.

If your package is lost in transit, please contact us and we will work with the carrier to resolve the issue.

Customers are responsible for providing accurate shipping information.

If a package is returned due to an incorrect address, additional shipping charges may apply.

For shipping questions, please contact us:

La Cadena Masonry Supplies, Inc.
Email: sales@lacadenams.com